He or she is concerned with the care patients get and their knowledge on the use of health plans. A Patient advocate can be an organization or an individual. An individual advocate may offer services that are normally provided by organizations to the individual patient.

Advocates act as link between the health care provider and the patients. Those who engage in this job mostly have a background in social work or other areas such as health care. Perfect examples of these people are doctors and nurses. In the study of ethics in nursing, this advocacy is one of the major areas that are emphasized.

This advocacy entails providing services such as assisting old patients move into nursing homes, overseeing transportation of these individuals and also payment assistance.

There is really no special licensing or accredited certification required to be in this field. However, institutions such as universities and colleges are offering simple training to those individuals wishing to engage in these roles. They organize workshops and some even offer certificates. Advocates are obliged to follow important legislation, rules that have been established and other requirements that have been stipulated. This means that they are individually responsible for educating themselves on these issues and the basic business of medicine.

This advocacy entails playing an extremely important role when it comes to communication. He or she has to ensure that the client is fully informed on the requirements of the health provider such as the various stipulated rules and procedures. He maintains that the health care provider has all the vital medical information concerning the client. He or She links the two and therefore ensuring that the client does not undergo any unnecessary strain or anxiety hence speeding up the recovery process.

It is also incumbent upon the advocate to provide the client or family with information such as published literature that he or she thinks are necessary. The same can be extended to the health care provider. He or she also ensures that family members and other concerned parties have been informed on the progress of the patient. Another important role is ensuring the confidentiality of the client information is given priority. Unauthorized persons should not be privy to such information.Dispute solving is part of the advocacy. This involves seeking the help government agencies or even seeking justice from the court. A good example is a conflict with the insurance company.

Advocates a times sit on investigative and advisory panels of organizations that deal with different aspects of health care to ensure that decisions adopted safeguard and impact positively on the lives of their clients. They seek adoption of best practices in dealing with health care matters. Various government offices have established an office that specifically deals with matters of patient advocacy. Complains about the advocate or the health care provider or any conflict on health care for example with the insurance company may be solved here.

Personal skills are very necessary in the delivery of these services. In fact those persons who are caring, empathetic and can put themselves in the shoes of the patient are the best for the job. A family member, a child, a spouse or even a chaplain may play this role. Services of professionals such as doctors or nurses may also be sought.